Contact Information
916 Main Street,
Lubbock, TX - 79401
916 Main Street,
Lubbock, TX - 79401
Office hours: Mondays through Fridays 8am - 5pm. Lubbock County General Assistance is a public, tax-supported family agency established primarily to meet, on a temporary basis, the financial needs of the indigent families who are residents of Lubbock County. Services provided: Rent. Our agency assists with payment for the current month's rent. The landlord must verbally agree to accept amounts offered by this office. We do not assist with deposits or pay any amount in arrears. Additional amounts are provided if rent includes utility services. Utilities. Payment on utility bills will be for the current month only. We do not assist with deposits. The utility services must be connected. Our agency does not pay telephone bills. Food. Before a client can apply for an emergency grocery order, he or she must provide proof from the Food Stamp office showing why they are not eligible for emergency food stamps. Our office cannot assist a client with emergency grocery orders more than once every six months. Burials. The residency requirement does not apply to funerals. However, the deceased must have expired in Lubbock County to be considered for burial assistance. If a Lubbock County resident expires outside of Lubbock County, our agency cannot commit for the expense of having the body transported back to Lubbock County. If another resource can pay the expense of transporting the body then our agency would be able to take an application to see if the client would qualify. To Qualify: Household must include either a totally disabled adult or a minor child and must have been without income for thirty days. Head of household must be at least 18 years of age or married, and provide proof that household has resided in Lubbock County for thirty days prior to applying for assistance. Visit the website we provided above for more information or call the phone number provided to see if you qualify for assistance.